AI assistants for staff
Staff get answers. You get time back.
A chatbot in Microsoft Teams that answers from your own handbooks and policies. Staff type a question and get a reply any time, without waiting for you to be free.
Try one of these
What it does for your team.
- 01Answers the everyday questionsWhere's the holiday form? How do I raise an order? Staff type questions like these into Teams and get an answer from your own documents, even when you're not around.
- 02A training aid for new startersNew starters can ask the same thing as often as they need, without feeling like a nuisance. They pick up how you do things at their own pace.
- 03Fewer interruptions for youEach quick question pulls you or a manager away from something else. With the everyday ones going to the assistant first, you spend less of the day repeating yourself.
It answers from what you already have.
When it searches SharePoint, it only shows each person what they already have permission to see. If someone can't open a file today, the assistant won't show it to them either.
SharePoint sites
Microsoft 365's shared file space, where you might keep policies, handbooks and how-to guides
Documents you upload
Files like a staff handbook or a product guide, added straight to the assistant
Your public website
So staff give the same answers about your services that customers read online
Staff use it in Microsoft Teams (the chat and meetings app), or in Microsoft 365 Copilot if you have it.
Signs an assistant would help.
If most of the first list sounds like your business, it's worth a chat.
Good signs
- You or your managers answer the same questions every week
- The answers are already written down, in a handbook or policy
- New starters join a few times a year or more
- Staff work shifts or across sites, so a manager isn't always around
Leave these to people
- Sensitive or personal conversations
- Decisions that need judgement
- Anything your documents don't cover
A good assistant knows its limits. When the answer isn't in your documents, it should say so and point people to the right person.
What repeat questions cost you in a year.
Move the sliders to match your business and see a year of managers answering the same questions.
Based on a five-day week and 46 working weeks a year. Put in your own numbers. Nothing is sent anywhere.
Time
245
hours a year managers spend on repeat questions
Value
£7,360
of manager time, every year
Good places to start.
Pick the questions you and your managers hear most. Once the first assistant is working well, add more.
- Questions new starters ask in their first week
- Holiday, sickness and HR policies
- Health and safety procedures
- Product and price questions
- How to use your till or booking system
Licensing
We build it in Copilot Studio, Microsoft's tool for making your own AI assistants. Microsoft licenses it separately and changes licensing often, so we'll check what you need on the free intro call.
How it works.
We agree a price before any work starts, and there are no long-term lock-in contracts.
- 01
Intro call
A free 15-minute call about the questions your team asks most, and whether an assistant would help.
- 02
Gather your documents
We pull together the handbooks, policies and guides it should answer from. It's a good moment to update anything out of date.
- 03
Build and test
We build the assistant in Copilot Studio, then test it with real questions from your team before anyone relies on it.
- 04
Roll it out
We add it to Teams and give your team a walkthrough, plus simple notes to keep.
Assistant questions.
It's Microsoft's tool for building your own AI assistants, and yes, we build yours in it. Microsoft licenses it separately from Microsoft 365 business plans and changes licensing often, so we'll check what you need on the intro call.
No. When it searches SharePoint (Microsoft 365's shared file space), it only shows each person what they already have permission to see. If someone can't open a file today, the assistant won't show it to them either.
In Microsoft Teams, the chat and meetings app. If you pay for Microsoft 365 Copilot, Microsoft's AI add-on, staff can use it there too. Either way, they type a question like they'd message a colleague.
The questions you and your managers hear most, like holidays, policies and how-to steps. Get that one working well, then add more.
Pairs well with automation.
The assistant answers the question. Automation does the job that follows, like sending a holiday request to the right manager.
Let's stop
the clock.
Book a free 15-minute intro call and tell us which jobs are eating your week. We'll tell you plainly what we could take off your plate.
info@timeliberation.net